Privacy Policy

Updated at 2023-09-14

Peaka (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Peaka.

This Privacy Policy applies to our website, and its associated subdomains (collectively, our “Service”) alongside our application, Peaka. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and key terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are strictly defined as:

Information automatically collected

There is some information like your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our platform. This information may be used to connect your computer to the Internet. Other information collected automatically could be a login, e-mail address, password, computer and connection information such as browser plug-in types and versions and time zone setting, operating systems and platforms, purchase history, (we sometimes aggregate with similar information from other Users), the full Uniform Resource Locator (URL) clickstream to, through and from our Website that may include date and time; cookie number; parts of the site you viewed or searched for; and the phone number you used to call our Customer Services. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects) or similar data on certain parts of our Website for fraud prevention and other purposes. During your visits, we may use software tools such as JavaScript to measure and collect session information including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.

We automatically collect certain information when you visit, use or navigate the platform. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about who and when you use our and other technical information. This information is primarily needed to maintain the security and operation of our platform, and for our internal analytics and reporting purposes.

Use, Retention and Disposal

We collect personal information to provide and improve our Service, including:

We will retain your personal information for as long as your account is active, or as needed to provide you with the Service. We may also retain your information for a longer period as required by law, such as for tax or accounting purposes. When we no longer need to retain your information, we will dispose of it in a secure manner according to industry standards.

We use secure methods to dispose of personal information when it is no longer needed. These methods may include data wiping, shredding, or secure electronic deletion.

Access to Personal Information

At Peaka, we are committed to transparency and empowering individuals to access and control their personal information. If you would like to access, review, update, or delete the personal data that we have collected about you, please follow the steps outlined below:

  1. Access Request: You can submit a request to access your personal information by contacting us at
  2. Verification Process: For security purposes and to ensure the privacy of your data, we may need to verify your identity before processing your access request. We may require you to provide certain information or documentation to confirm your identity.
  3. Response Time: We will make reasonable efforts to respond to your access request in a timely manner, typically within 30 days from the date of receipt. However, the timeframe may vary depending on the complexity of the request and applicable legal requirements.
  4. Information Provided: Upon successful verification of your identity, we will provide you with access to the personal information that we have collected about you. This may include details such as your account information, usage data, and any other information relevant to your interactions with our services.
  5. Correction or Deletion: If you discover any inaccuracies or wish to update or delete any of your personal information, please inform us, and we will promptly take appropriate action to correct, update, or delete the data as requested, unless otherwise required by law.
  6. Exceptions: Please note that certain legal or regulatory requirements may limit your ability to access or modify your personal information. In such cases, we will provide you with a written explanation of the reasons for any denial of your access request.
  7. Contact Us: If you have any questions, concerns, or would like to exercise your rights regarding access to your personal information, please contact us at

Security for Privacy

At Peaka, we prioritize the security and privacy of your personal data. Our comprehensive security measures are designed to protect your information from unauthorized access, disclosure, alteration, and destruction. Below are the key components of our security strategy:

Data Encryption

We utilize state-of-the-art encryption technologies to safeguard your data during transmission and storage. All data transmitted between our servers and your device is encrypted using TLS/SSL protocols, ensuring it remains secure while in transit. For data at rest, we implement Advanced Encryption Standard (AES) with a 256-bit key to protect your information from unauthorized access.

Access Controls

To ensure that only authorized personnel can access personal data, we employ robust access control mechanisms. Our systems use role-based access controls (RBAC), where access rights are assigned based on job responsibilities. Additionally, we enforce multi-factor authentication (MFA) for all employees accessing sensitive data, adding an extra layer of security.

Network Security

Our network security framework includes multiple layers of protection to defend against cyber threats. We use advanced firewalls and intrusion detection/prevention systems (IDS/IPS) to monitor and control incoming and outgoing network traffic. Regular network monitoring and vulnerability assessments are conducted to identify and mitigate potential security risks.

Data Quality

We are committed to maintaining the highest standards of data quality to ensure that the personal information we hold is accurate, complete, and reliable. To achieve this, we employ a variety of measures, including regular audits, validation checks, and the use of advanced data management technologies. However, we also rely on you, the data subject, to help us keep your information up-to-date. We request that you notify us promptly of any changes to your personal data, such as changes in your contact details or other relevant information. You can update your information through our online portal or by contacting our support team at By working together, we can ensure that your data remains accurate and up-to-date, enhancing the quality and reliability of the services we provide.

Monitoring and Enforcement

At Peaka, we are committed to ensuring the privacy and security of your personal data. To achieve this, we have implemented a comprehensive monitoring and enforcement framework. Our compliance team conducts regular audits and reviews of our data handling practices to ensure adherence to our privacy policy and relevant data protection laws. We employ advanced monitoring tools to detect and address any potential breaches of our data protection protocols.

If a violation of the privacy policy is identified, we take prompt corrective actions, which may include employee retraining, system updates, or disciplinary measures. We encourage our users to report any concerns regarding their privacy by contacting our Data Protection Officer at All reports are thoroughly investigated, and appropriate actions are taken to resolve any issues.

Additionally, we cooperate with regulatory authorities to ensure compliance with applicable laws and regulations. Our monitoring and enforcement processes are designed to maintain the highest standards of data protection and to foster a culture of accountability and transparency within our organization.


If you are a Peaka worker or applicant, we collect information you voluntarily provide to us. We use the information collected for Human Resources purposes in order to administer benefits to workers and screen applicants.

You may contact us in order to (1) update or correct your information, (2) change your preferences with respect to communications and other information you receive from us, or (3) receive a record of the information we have relating to you. Such updates, corrections, changes and deletions will have no effect on other information that we maintain, or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion.

Sale of Business

We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of Peaka or any of its Corporate Affiliates (as defined herein), or that portion of Peaka or any of its Corporate Affiliates to which the Service relates, or in the event that we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.


We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, "Corporate Affiliate" means any person or entity which directly or indirectly controls, is controlled by or is under common control with Peaka, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy.

Governing Law

This Privacy Policy is governed by the laws of United States without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy except for those individuals who may have rights to make claims under Privacy Shield, or the Swiss-US framework.

The laws of United States, excluding its conflicts of law rules, shall govern this Agreement and your use of the website. Your use of the website may also be subject to other local, state, national, or international laws.

By using Peaka or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not engage with our website, or use our services. Continued use of the website, direct engagement with us, or following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.

Your Consent

We've updated our Privacy Policy to provide you with complete transparency into what is being set when you visit our site and how it's being used. By using our website, registering an account, or making a purchase, you hereby consent to our Privacy Policy and agree to its terms.

Links to Other Websites

This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by Peaka. We are not responsible for the content, accuracy or opinions expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us. Please remember that when you use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.


Peaka uses "Cookies" to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our website but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit the website as we would not be able to remember that you had logged in previously. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies.

Blocking and disabling cookies and similar technologies

Wherever you're located you may also set your browser to block cookies and similar technologies, but this action may block our essential cookies and prevent our website from functioning properly, and you may not be able to fully utilize all of its features and services. You should also be aware that you may also lose some saved information (e.g. saved login details, site preferences) if you block cookies on your browser. Different browsers make different controls available to you. Disabling a cookie or category of cookie does not delete the cookie from your browser, you will need to do this yourself from within your browser, you should visit your browser's help menu for more information.

Remarketing Services

Our company utilizes remarketing services to advertise on third-party websites to previous visitors to our site. This could mean that we advertise to previous visitors who haven't completed a task on our site, for example, using the contact form to make an inquiry. Third-party vendors may show our ads on sites across the Internet. These third-party vendors use cookies to serve ads based on a user's past visits to our website or app. Any data collected will be used in accordance with our own privacy policy and the privacy policies of the third-party vendors.

Payment Details

Peaka doesn't directly manage customer payment details; it relies on a payments processor that is PCI Service Provider Level 1 certified, which is the most stringent level of certification available in the payments industry. Peaka isn't designed for managing end-user payment data.

Kids' Privacy

We collect information from kids under the age of 13 just to better our services. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data without your permission, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

Changes To Our Privacy Policy

We may change our Service and policies, and we may need to make changes to this Privacy Policy so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Privacy Policy. If you do not want to agree to this or any updated Privacy Policy, you can delete your account.

Disclosure to Third Parties

At Peaka, we prioritize the privacy and security of your Personally Identifiable Information (PII). We do not sell, trade, or otherwise transfer your PII to outside parties without providing advance notice to our users. This does not include trusted third-party services that assist us in operating our website, conducting our business, or serving our users, as long as those parties agree to keep this information confidential. With this said, we may disclose your information to the following categories of third parties:

a. Service Providers: We engage third-party companies and individuals to facilitate our services ("Service Providers"), to provide the service on our behalf, to perform service-related tasks, or to assist us in analyzing how our services are used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

b. Business Partners: With your consent, we may share information with our business partners to offer you certain products, services, or promotions.

c. Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

d. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

e. Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Specific Third-Party Services Used

We use the following third-party services, which may have access to your Personal Data as described in their respective privacy policies:

Peaka's use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.

You have the right to opt-out of having your Personal Data shared with third parties for marketing purposes. You can exercise this right at any time by contacting us at We ensure that any third parties with whom we share Personal Data are subject to appropriate confidentiality and security measures, consistent with this Privacy Policy and applicable laws.

Storage and Sharing of Personal Data

Peaka ("we," "our," or "us") does not store any personal data and does not share it with AI companies or libraries. We are committed to protecting your privacy and ensuring that your personal information remains secure. This practice aligns with the Google Policy guidelines to safeguard your data and maintain confidentiality.

This statement further reinforces our commitment to maintaining the privacy and security of your personal information while using our Service. If you have any questions or concerns regarding the storage and sharing of personal data, please feel free to contact us at

Tracking Technologies

Contact Us

Don't hesitate to contact us if you have any questions about this Privacy Policy.


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