How Contractors Integrate Multi-Location ServiceTitan Data

As home service companies grow, they often find themselves juggling more than just new customers, technicians, or trucks. With each new location or acquisition, the business adds another layer of operational complexity, and that complexity is reflected in the data.

In many cases, each branch or business unit operates its own ServiceTitan account, often due to legacy setups, regional independence, or the company's gradual scaling over time. While this structure may work operationally, it creates a serious challenge when it comes to reporting. Leaders are left asking, "How do we see the whole picture?"

The answer begins with unifying that fragmented data into a single source of truth.

Key takeaways

• Growth often leads to fragmented ServiceTitan data: As businesses expand into new regions or acquire other companies, they typically end up managing multiple ServiceTitan accounts, each with its own structure.

• Manual reporting across accounts is slow and error-prone: Exporting and merging data from different accounts in spreadsheets wastes time and prevents real-time decision-making.

• Peaka unifies data from all ServiceTitan accounts: With native multi-account support, Peaka standardizes your data and sends it to your BI tool of choice for fast, company-wide visibility.

The multi-location challenge

Running multiple ServiceTitan instances is common among growing contractors, particularly those expanding into new markets or rolling up regional players. But it quickly creates barriers to visibility. Each instance might use different job codes, technician naming conventions, or service categories. Even something as simple as “Job Type” or “Lead Source” might be tracked differently across accounts.

This inconsistency makes it difficult to compare performance from one location to another. A CFO might see rising revenue in one region but have no way to measure profitability in a comparable way elsewhere. Ops leaders may want to benchmark close rates or dispatch efficiency, but the data lives in silos. At the executive level, this fragmented view creates delays, confusion, and missed opportunities.

Why the workarounds fail

To solve the problem, many companies fall back on manual methods. They manually export data from each ServiceTitan account and try to merge them in Excel. This often involves aligning columns, correcting inconsistencies, and copying data into a master sheet. What starts as a temporary fix soon becomes a full-time job for someone on the team.

These stopgap measures introduce risk:

• Spreadsheets are slow to update, difficult to standardize, and prone to human error

• Consultant-built dashboards rely on static data and break when business logic changes

• BI tools fail to deliver value if your data is not integrated in the first place

In the end, teams spend more time preparing reports than acting on them. And real-time visibility becomes an unattainable goal.

What a unified view should look like

A properly unified ServiceTitan reporting setup gives decision-makers the ability to:

• Combine ServiceTitan and accounting data

• Track job costs and revenue across all business units

• Compare technician performance by region

• Monitor close rates, margins, and backlog in real time

• Filter reports by location, service type, or team

• Standardize KPIs so comparisons are meaningful

With a unified view, teams get not only better data but also faster decisions and tighter accountability.

How Peaka solves multi-account integration

Peaka was built with this exact challenge in mind. It connects to multiple ServiceTitan accounts simultaneously and unifies the data behind the scenes. Whether your business operates three locations or thirty, Peaka aligns fields, reconciles naming conventions, and delivers a consistent reporting layer.

With Peaka, you can:

• Connect multiple ServiceTitan instances with no engineering effort

• Normalize naming conventions and standardize job types, tech IDs, and cost fields

• Integrate ServiceTitan and QuickBooks data into a single dataset

• Send analysis-ready data directly to your BI tool (Power BI, Looker Studio, Metabase, or Tableau)

No spreadsheets. No custom scripts. No delays.

The strategic advantage of unified data

When ServiceTitan data is fragmented, growth introduces more confusion than clarity. But when it’s unified, the story changes.

Leaders gain the ability to benchmark performance across markets, track key metrics like gross margin and job cost at scale, and drive company-wide alignment. New acquisitions become easier to onboard, and teams across locations can operate from shared KPIs.

In short, a unified data foundation helps home service businesses act like one company, not ten disconnected ones.

Conclusion: Centralized data for decentralized teams

Multi-location growth should increase your opportunities, not your reporting burden. If your team is spending more time cleaning up ServiceTitan data than using it, it is time to rethink your approach.

Peaka gives growing contractors the ability to consolidate their data, eliminate reporting silos, and power real-time dashboards across all business units.

The result is better visibility, faster insights, and smarter decisions at every level.

Want to unify ServiceTitan data across multiple accounts?

Book a demo to see how Peaka helps home service companies connect the dots across their entire business.